Keyworker - Complex Needs and Health
Salary: £28,644.30 
Hours: 40.2 hours per week on a shift basis of four days on four days off.

Closing Date: 5th October 2026

This is a rewarding and specialist role supporting some of the most vulnerable people in our community. As a Keyworker for Complex Needs and Health at Ferry Project's Octavia View, you'll hold a caseload of clients with complex histories — including mental health challenges, substance misuse, and trauma — guiding them from crisis toward independence through personalised, trauma-informed support. Working within a Psychologically Informed Environment (PIE), you'll build trusted relationships with clients, develop and review individual support plans, lead meaningful key work sessions, and collaborate closely with external health, housing, and criminal justice partners.

Key skills and qualifications required:

• Experience working with vulnerable adults with complex needs (mental health, substance misuse, learning disabilities, or CJS involvement)
• Strong communication, relationship-building, and active listening skills
• Ability to manage a caseload, prioritise effectively, and work independently
• Good IT and administrative skills, including maintaining accurate records
• Awareness of trauma-informed practice, domestic violence, and neurodiversity
• Full driving licence with business-use vehicle insurance
• Enhanced DBS clearance required
• A good standard of literacy and numeracy
   

Download Job Description

Send CV and covering letter to: Tina.McNaughton@ferryproject.org.uk